When a student completes a lesson, it will show up as completed on their Achievements page, at the bottom of the screen. If you find that completed lessons are not showing up in a student's achievements, follow these steps to make sure it is not a technical error:


  1.  When completing a lesson, make sure to either click "Finish" near the Go! heading, or "Claim My Points" at the bottom of the lesson on the Go! page. Both ways will save the completed lesson if the following steps are followed.


2.   You will be prompted to rate your understanding of the lesson by using the slider in the orange pop-up window. Do not click out of the box to exit this window without clicking submit. You must click "Submit" and continue for the lesson to be marked as completed and show up in your achievements.



3.  In the same orange pop-up window, you will be asked to share your feedback on the lesson. Do not click out of the box to exit this window without clicking submit. You must click "Submit" for the lesson to be marked as completed and show up in your achievements.



If these steps do not seem to solve the issue, or if you continue to have similar difficulties, please contact us at support@elephango.com and we will gladly assist you.